Job overview
We are seeking an Operations Intern to act as a bridge between clients and our SaaS product. The role involves managing day-to-day operational execution of client workflows, supporting live projects, and gradually taking ownership of execution. You will interact with clients to understand their requirements and propose practical product-based solutions while learning platform features in a fast-paced SaaS environment at Zeko AI.
Key responsibilities
- Own and manage day-to-day operational execution of client workflows on the SaaS platform.
- Work hands-on with the SaaS product, learning platform features, workflows, and configurations.
- Interact with clients to understand requirements, clarify workflows, and gather inputs.
- Support in proposing practical, product-based solutions aligned with client needs.
- Assist in client communication for updates, coordination, and execution-related discussions.
- Assisting candidates with their doubts, queries and resolving them.
- Track tasks, dependencies, and timelines to maintain operational ownership and accountability.
- Coordinate with teams to ensure smooth and timely delivery.
- Identify operational or workflow gaps and ensure timely resolution through internal coordination.
Requirements
- Excellent communication skills
- Strong organizational skills with ability to multitask
- Proficiency in Google Suite/MS Office and basic to intermediate data analysis
- Can commit full time to this internship for a minimum of three months
About Zeko AI
Zeko AI is an AI Agent Platform transforming how businesses hire and operate by building smarter, faster, and more efficient recruitment management solutions using AI.
Pay: ₹4,500.00 - ₹5,000.00 per month
Benefits:
Work Location: Remote
