- Handles incoming service calls and logs requests accurately.
- Coordinates with field teams to ensure swift call resolutions.
- Maintains clear communication with customers on service status.
- Escalates unresolved calls to appropriate teams promptly.
- Monitors call volumes and prepares performance reports.
- Provides first-level support over calls to address client queries.
- Coordinates service calls and resources for timely resolutions.
- Ensures fast response to client service requests.
- Bridges clients and service teams for smooth delivery.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
