Job Profile - CRM
- Creating customer delight experience while onboarding new customers
- Thorough knowledge of real estate processes of the customer lifecycle from start till end
- Ensure timely completion of tasks given by head and management
- Coordination with bankers, channel partners, internal team, and other departments
- Replying to customers via email, messages, etc.
- Maintaining Updated Master Information Sheet of the Customers & collection Records
- Ensuring timely collection of payment, following up with customer and banker for the sanction letter
- Making Agreements, Demands, NOC, and other related documents
- Handling Possession processes
Skillset/Key traits:
- Should have good business communication skill-Oral and Written
- Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements
- Should have a pleasing personality to interact with customer
- Should have minimum experience of 3+ years in CRM.
- Knowledge of customer life cycle process in the Real estate industry.
Pay: ₹400,000.00 - ₹700,000.00 per year
Benefits:
- Flexible schedule
- Provident Fund
Application Question(s):
- When can you start?
- Where are you currently located?
- What is your salary expectation?
Experience:
- Real estate CRM and post sales: 3 years (Required)
Work Location: In person
