What is this role?
You sit with clients and help them figure out what they actually need. Sometimes before they buy, sometimes after. You are not pitching. You are thinking alongside them.
A client walks in confused, or worse, confident about the wrong thing. Your job is to slow that down, ask the right questions, lay out two or three real options with honest trade-offs, and then recommend the one that makes financial sense. You explain the ROI in their language -- not "faster hiring" but "you will save X lakhs per quarter by cutting time-to-fill by 12 days."
That is the whole job. Do that well and everything else follows.
Why does this role exist?
MyNextHire has been in the enterprise ATS space for 10 years. We work with some of the best companies in the country. The world is shifting to AI-first hiring, and our clients need someone who can help them think through that transition clearly. Not someone who demos features. Someone who consults.
How this role fits inside the company
You are not working alone. For new clients, the sales team brings you in once there is a real conversation to be had. Your job is not to find the deal -- it is to shape the deal so the client buys the right thing for the right reasons. If you believe the client is not ready for something, you say so. That credibility is what makes the relationship last.
For existing clients, the CX team handles day-to-day operations and pulls you in when something needs deeper thinking -- a workflow redesign, an AI adoption conversation, a stakeholder who needs convincing. The CX team coordinates the daily work. You own the client relationship and you own the renewal outcome. If a client does not renew, that is on you.
So the rhythm looks like this: sales brings you the new conversations, CX brings you the existing ones, and in both cases you are the person in the room doing the thinking that shapes what happens next.
What will you actually do?
At full capacity, you will own 20 enterprise client relationships. Ten are existing clients you will guide through their AI-first hiring transformation with MyNextHire. Ten are new clients you will onboard from scratch, joining early in pre-sales and staying through implementation until they are running independently.
In the first 90 days, you will sit in on real client conversations across both groups. You will spot where the client's stated problem and their real problem are two different things. You will take one stuck situation and build a proper options-and-ROI recommendation for it.
Once you are up to speed, you become the person clients ask for when things are complicated, ambiguous, or politically tricky. Because they know you will give them a straight answer, not a sales answer.
How we will measure success
Two numbers matter in year one.
First: 70% of your clients should be actively operating in AI-first hiring workflows within 12 months. Not just aware of the features. Actually using them to change how they hire.
Second: 100% of your clients should have been through at least one structured business impact review where they clearly understand the value MyNextHire is delivering. No client should reach renewal wondering whether this was worth it.
If those two numbers land, everything else -- renewals, expansion, referrals -- follows naturally.
Where might you be coming from?
Management consulting:
especially if you worked on HR or operations projects. You already know how to structure messy problems under pressure.
Customer success or implementation at an HR tech company:
You have been solving problems post-sale for years and you are tired of being reactive. You want in on the earlier, meatier conversations.
In-house TA, especially if you led an ATS rollout or a big process change:
You know the buyer's world from the inside. You want to go from running the system to advising others.
On domain knowledge: we will teach you the product, the workflows, and the enterprise TA landscape. We have 10 years of depth to draw from and we are good at transferring it. But you have to be the kind of person who is genuinely hungry to learn a new domain from scratch, asks questions constantly, and does not wait to be taught. If you are someone who picks things up fast because you are curious, not because you are told to, you will be fine.
How will we interview you?
We will throw you a messy problem you have never seen before and watch how you break it apart. No case prep. No right answer. We just want to see how your mind works.
We will ask what makes you angry about bad client work. If your answer is specific and opinionated, good. If it is vague and safe, that tells us something too.
At some point we will disagree with you on purpose. We want to see if you fold, get defensive, or actually engage with the pushback. The third one is what we are hiring for.
Who should not apply?
If your resume is full of calls-per-day and leads-per-week numbers, this is not the role. If your last few jobs were pure transactional sales or delivery at a large IT services company with no advisory work, probably not the right fit. If you have never pushed back on a client or a manager in your career, you will struggle here.
One last thing
The test for this role is simple. At the end of year one, 70% of your clients should be hiring differently than they were before they met you. That is not a metaphor. That is the job.
Job Type: Full-time
Pay: Up to ₹1,200,000.00 per year
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Shift availability:
Work Location: In person
