Attention immediate joiners!!
We are looking for someone who is articulate, tech-savvy, customer-focused, and comfortable working with AI and CRM technologies. The candidate should be able to communicate confidently with US clients while managing technology-driven business processes efficiently.
Key Responsibilities
- Communicate professionally and confidently with US-based clients through calls, emails, and online meetings.
- Understand client requirements and provide timely and effective support.
- Manage and maintain customer information, activities, follow-ups, and records within the CRM.
- Work with CRM systems to track leads, customer interactions, tasks, and opportunities.
- Use AI tools and technology solutions to improve productivity, research, communication, and workflow efficiency.
- Assist in identifying technology-based solutions for day-to-day business requirements.
- Coordinate with internal teams to ensure smooth execution of client requirements.
- Prepare reports, maintain accurate records, and follow up on pending activities.
- Learn and adapt to new AI tools, CRM platforms, and technology as required.
- Ensure a high level of professionalism and responsiveness while dealing with US clients.
Candidate Requirements
- Excellent verbal and written communication skills in English.
- Strong confidence in speaking with international/US clients.
- Good understanding of AI tools, emerging technologies, and digital platforms.
- Familiarity with CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
- Good computer and internet skills with the ability to quickly learn new software.
- Strong organisational and follow-up skills.
- Ability to understand client requirements and communicate solutions clearly.
- Proactive, adaptable, and willing to learn new technologies.
- Ability to work independently as well as collaboratively with a team.
- Prior experience in US client handling, customer success, sales support, technical support, CRM operations, or AI-enabled business processes would be an advantage.
Work Schedule: Monday to Friday (night shift only)
Interested candidates can contact 98105 89370
Pay: ₹35,000.00 per month
Application Question(s):
- How comfortable are you communicating with US clients over calls and emails?
- Which CRM platforms have you worked with?
- Which AI tools have you used professionally or personally?
- How comfortable are you learning and using new AI or technology tools?
- Do you have strong communication skill in English?
- Are you immediate joiner?
- Do you have prior experience working with US or international clients?
Work Location: In person
