We are looking for a professional, friendly, and confident Receptionist cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, assist visitors, and support the team with basic administrative and customer communication tasks.
Key Responsibilities
- Handle incoming and outgoing calls professionally.
- Greet and assist visitors, clients, and candidates.
- Attend customer enquiries and provide basic information about company services.
- Make follow-up calls to prospective customers, candidates, and clients.
- Maintain records of calls, enquiries, visitors, and follow-ups.
- Coordinate appointments, meetings, and visitor schedules.
- Respond to WhatsApp messages, emails, and basic customer queries.
- Forward enquiries to the concerned department or team member.
- Maintain a professional and welcoming reception area.
- Support day-to-day administrative and office coordination activities.
- Prepare basic reports related to calls, enquiries, and follow-ups.
- Perform other responsibilities assigned by management.
Required Skills
- Good communication and interpersonal skills.
- Pleasant and professional personality.
- Good Hindi and English communication skills.
- Basic knowledge of MS Office / Google Workspace.
- Ability to handle multiple calls and enquiries efficiently.
- Good follow-up and customer-handling skills.
- Basic computer knowledge is mandatory.
- Ability to work independently as well as in a team.
Qualification
Preferred: Graduate in any discipline.
Experience
- Freshers can apply.
- Candidates with experience in Reception, Telecalling, Customer Support, Front Desk, or Administration will be preferred.
Key Qualities
- Polite and confident
- Punctual and disciplined
- Positive attitude
- Good listening skills
- Customer-focused
- Professional appearance and behaviour
Pay: ₹14,657.88 - ₹20,286.86 per month
Benefits:
Ability to commute/relocate:
- Patna, Bihar (Patna): Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- **Receptionist cum Telecaller: 1 year (Required)
Language:
Location:
- Patna, Bihar (Patna) (Required)
Work Location: In person
