A telecaller contacts current or potential clients by phone to sell products, generate leads, or answer questions. They act as the voice of a company, turning phone interactions into sales or providing helpful customer service.
Key Responsibilities
- Make Outbound Calls: Reach out to new leads or past clients using company scripts to pitch items or services.
- Handle Inbound Calls: Answer incoming customer questions, fix issues, and explain service rules.
- Generate Leads: Find out what a client needs and check if they want to buy.
- Update Records: Type call notes, customer data, and follow-up dates into the company CRM system.
- Meet Targets: Reach daily or weekly goals for call counts, leads found, or sales made.
Required Skills & Qualifications
- Communication: Clear, polite, and confident speaking voice.
- Languages: Fluency in local regional languages and English.
- Patience: Ability to stay calm and handle rejection without stress.
- Computer Skills: Basic typing and familiarity with CRM or excel tools.
- Education: High school diploma or a college degree .
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
