Role Overview
The Sales Manager will lead the showroom’s sales strategy, ensure exceptional client experiences, and drive revenue growth while upholding the brand’s prestige. This role requires a refined understanding of the luxury retail space, proven sales leadership, and the ability to cultivate strong relationships with elite clientele and industry professionals.
Key ResponsibilitiesSales & Revenue Generation
- Achieve and exceed monthly, quarterly, and annual sales targets for the showroom.
- Identify, pursue, and convert leads from HNI clients, architects, designers, and corporate projects.
- Develop and execute targeted sales strategies for B2C and B2B segments.
Client Relationship Management
- Build and maintain long-term relationships with high-value clients, offering personalized service and design consultation.
- Conduct follow-ups, after-sales service, and relationship nurturing to encourage repeat business and referrals.
- Maintain an updated client database with purchase history, preferences, and potential future requirements.
Team Leadership & Training
- Lead, motivate, and mentor the showroom sales team to achieve individual and collective targets.
- Conduct regular training on sales techniques, product knowledge, and luxury customer service standards.
- Foster a high-performance culture while ensuring team adherence to brand guidelines.
Showroom Operations & Brand Presentation
- Oversee daily operations, ensuring the showroom environment reflects the brand’s luxury positioning.
- Ensure visual merchandising is always aligned with brand aesthetics and seasonal campaigns.
- Collaborate with marketing and merchandising teams for product launches, events, and promotions.
Market Intelligence & Business Development
- Monitor competitor activities, market trends, and industry developments to identify growth opportunities.
- Participate in industry events, exhibitions, and networking sessions to promote the brand.
- Suggest new product lines or services based on client feedback and market demand.
Qualifications & Skills
- Education: Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field. MBA preferred.
- Experience: 5–8 years in luxury retail, high-end furniture, home décor, or lifestyle brands, with at least 3 years in a managerial role.
- Proven track record of meeting and exceeding sales targets.
- Strong leadership, communication, and interpersonal skills.
- Ability to engage and influence high-net-worth individuals and decision-makers.
- Deep understanding of luxury consumer behavior, design trends, and premium service standards.
- Proficient in CRM systems, MS Office, Zoho
Personal Attributes
- Impeccable grooming and presentation.
- Warm, persuasive, and confident personality.
- Passion for design, interiors, and luxury living.
- High emotional intelligence and client empathy.
- Resilient, proactive, and solution-oriented mindset.
Job Type: Full-time
Pay: Up to ₹40,000.00 per month
Language:
Work Location: In person
