§ Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit
§ Ensure appointments confirmed are in line with Center head availability
§ Manage calls, receive & pass on relevant messages to the concerned personnel
§ Address patient grievances & communicate the same to PX team and CH when needed
§ Monitor online reviews & communicate negative feedback to PX team and CH
§ Handle MIS on a daily basis & report to the concerned authority as and when needed
§ Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders
Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives
Interested candidates can share their profiles on [email protected] .in or WhatsApp on 9877612461
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Microsoft Office: 1 year (Preferred)
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
Work Location: In person
