We are looking for a Receptionist cum Telecaller who will be responsible for managing the front desk, handling incoming calls, assisting visitors, and making outbound calls to prospective customers. The ideal candidate should have excellent communication skills, a professional attitude, and basic computer knowledge.
Key Responsibilities:
- Welcome and assist visitors in a professional manner.
- Answer and direct incoming phone calls.
- Make outbound calls to potential customers and follow up on inquiries.
- Explain company products and services over the phone.
- Schedule appointments and maintain meeting calendars.
- Maintain visitor records and call logs.
- Respond to emails and WhatsApp inquiries.
- Handle basic administrative and office support tasks.
- Coordinate with internal teams for customer queries.
- Maintain customer data and update records in the system.
Required Skills:
- Excellent communication and interpersonal skills.
- Good telephone etiquette.
- Basic computer knowledge (MS Office, Email, Internet).
- Ability to handle multiple tasks efficiently.
- Pleasant personality with a customer-focused approach.
- Hindi, English, and local language proficiency is preferred.
Qualifications:
- Minimum: 12th Pass / Graduate (Preferred)
Experience:
- Freshers and experienced candidates are welcome.
Employment Type:
Location:
Preferred Qualities:
- Positive attitude and professional appearance.
- Good organizational and time management skills.
- Ability to work independently and as part of a team.
Pay: From ₹7,000.00 per month
Benefits:
Work Location: In person
