We are looking for dynamic professional who can drive ourbusiness by acquiring new clients, managing customer relationships, coordinating verification activities, and ensuring timely delivery of reports through our platform.
This is a customer-facing role requiring very good communication, coordination, and organizational skills.
Preferred Experience
- 1–3 years in:
- Background Verification
- Recruitment
- HR Operations
- Business Development
Experience with any BGV platform will be an added advantage.
Business Development
- Identify prospective clients requiring services.
- Generate leads through linkedIn, email campaigns, networking, and referrals.
- Schedule client meetings and product demonstrations.
- Prepare proposals and commercial quotations.
- Convert leads into long-term clients.
- Maintain strong client relationships and identify upselling opportunities.
Client Onboarding
- Understand client verification requirements.
- Coordinate onboarding and documentation.
- Configure client requirements within the platform.
BGV Operations
- Create and manage cases in the system.
- Add relevant information before initiating service.
- Coordinate with partners and internal teams.
- Monitor turnaround times (TAT).
- Ensure timely follow-ups with all stakeholders.
- Perform quality checks before report submission.
- Deliver completed reports to clients.
Customer Success
- Serve as the Single Point of Contact (SPOC) for assigned clients.
- Resolve client queries promptly.
- Share periodic status updates.
- Ensure high levels of customer satisfaction.
Pay: ₹8,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: Hybrid remote in Hyderabad, Telangana (Hyderabad District)
