Job Responsibilities:
- Process and manage online orders received from platforms such as:
- Amazon
- Flipkart
- Meesho
- Company Website
- Other Ecommerce Platforms
- Generate invoices and perform billing for online orders.
- Coordinate order dispatch and shipment tracking.
- Handle customer calls and resolve order-related queries professionally.
- Update order status and maintain daily order records.
- Coordinate with courier partners and warehouse/dispatched department.
- Maintain Excel sheets and MIS reports for daily operations.
Required Skills & Qualifications:
- Good knowledge of Amazon, Flipkart, Meesho, and website order processing.
- Basic understanding of e-commerce operations.
- Good communication skills in Hindi and basic English.
- Typing speed above 35 WPM.
- Strong expertise in Microsoft Excel.
- Ability to manage multiple orders and work under pressure.
- Basic computer and internet knowledge is mandatory.
Experience:
- Fresher and experienced both can apply.
- Preference will be given to candidates having prior e-commerce backend experience.
Working Hours:
9:30 AM to 7:00 PM
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
