*Customer Service Executive*
*Location* : CBD Belapur
*Experience* : 2+ Years
*Qualification* : Any Graduate
*Job Responsibilities* :
* Handle customer inquiries via phone, email, and chat.
* Resolve customer complaints and provide timely solutions.
* Maintain customer records and update CRM/database.
* Coordinate with internal teams for issue resolution.
* Ensure high levels of customer satisfaction and service quality.
*Skills Required* :
* Excellent communication and interpersonal skills.
* Customer-focused approach with problem-solving ability.
* Basic knowledge of MS Office and CRM tools.
* Ability to multitask and work in a fast-paced environment.
*Immediate Joiners Preferred* .
Pay: ₹25,000.00 - ₹30,000.00 per month
Application Question(s):
- How many years of experience do you have?
- Do you have experience working in a BPO / Customer Support environment?
Work Location: In person