Position: Customer Care Executive (CCE)
Department: Customer Support / Operations
Employment Type: Full-Time
Experience: Experienced min 6 Months
Job Responsibilities
- Handle inbound customer calls and resolve customer queries professionally.
- Provide information regarding products, services, payments, and account-related queries.
- Follow up with customers regarding pending payments and outstanding dues.
- Make payment collection calls and remind customers about due dates.
- Ensure timely follow-up and closure of customer complaints and requests.
- Maintain a polite, professional, and customer-friendly approach during every interaction.
- Meet assigned calling, follow-up, and payment collection requirements
Key Skills
Customer Handling | Calling | Payment Collection | Follow-up | Communication | Query Resolution | Computer Knowledge
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
