As one of the leading SaaS companies in the Restaurant technology space, Invoay is a success story in the making. Invoay offers scalable, reliable, and easy to use point-of-sale technology, enabling businesses to automate operations, integrate with aggregators, delight guests, and grow their revenue.
Given the dynamic space we operate in, there is no such thing as a typical day at work – Every day is about thinking and solving for new challenges and opportunities that come our way and ensuring that we meet the high expectations that our customers have of us while delivering business outcomes.
Acting as the lead point of contact to clients & delivering service via phone, remote connection, email or client-side. Daily activities include gathering customer queries related to product features, hardware/software issues or internet connectivity issues and resolving them by evaluating & analyzing. Wherever mandatory, escalating priority issues as per client specifications. Also required are successful planning, product implementation, maintenance and follow up for all Invoay users.
