- Implement and configure ServiceNow ITAM modules including:
- Hardware Asset Management (HAM)
- Software Asset Management (SAM Pro)
- Asset Lifecycle & Contract Management
- Define and manage processes for asset request, procurement, inventory, deployment, retirement, and disposal.
- Integrate ITAM with CMDB, ITSM, Procurement, and third-party discovery/licensing tools.
- Ensure compliance with licensing agreements and optimize software usage to reduce costs.
- Configure entitlement rules, reclamation workflows, normalization, and reconciliation processes.
- Collaborate with procurement, finance, and IT operations teams to ensure asset governance.
- Maintain asset data accuracy and support audits with reliable reporting.
- Develop dashboards, KPIs, and reports for asset lifecycle visibility.
Job Function
IT INFRASTRUCTURE SERVICES
Desired Skills
Service Now
Desired Candidate Profile
Qualifications : BACHELOR OF ENGINEERING
