Nirvana Skin Clinic is looking for a proactive, organized, and patient-focused Clinic Manager to oversee the daily operations of the clinic. The ideal candidate should have excellent communication skills, strong leadership abilities, and experience in managing healthcare or aesthetic clinic operations while ensuring exceptional patient care.
Key Responsibilities
Patient Management
Manage patient appointments and follow-ups.
Ensure a smooth patient journey from registration to treatment.
Address patient queries, concerns, and feedback professionally.
Maintain patient records and confidentiality.
Clinic Operations
Oversee day-to-day clinic operations.
Manage appointment scheduling and doctor calendars.
Coordinate treatments and procedures efficiently.
Ensure smooth clinic workflow and high service standards.
Staff Management
Supervise receptionists, therapists, nurses, and support staff.
Prepare staff duty rosters and schedules.
Conduct team meetings and monitor staff performance.
Train new employees on clinic protocols and SOPs.
Administration
Maintain clinic reports and documentation.
Ensure accurate data entry and record management.
Handle inventory, consumables, and vendor coordination.
Monitor clinic hygiene and compliance with safety protocols.
Finance & Coordination
Track daily collections and payments.
Coordinate with vendors and suppliers.
Liaise with the Chartered Accountant (CA) for billing, invoices, and financial documentation.
Maintain expense records and assist in monthly reporting.
Technology & Reporting
Manage clinic software/CRM.
Generate daily, weekly, and monthly reports.
Maintain strong working knowledge of Microsoft Excel and Google Sheets.
Required Skills
Excellent communication and interpersonal skills.
Strong organizational and leadership abilities.
Patient relationship management.
Staff management and team coordination.
Appointment scheduling and clinic operations.
Good knowledge of Microsoft Excel and Google Sheets.
Problem-solving and multitasking skills.
Vendor and inventory management.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
