Tamil Voice Process Executive handles inbound and outbound customer phone calls, resolves issues, and provides information fluently in Tamil
Call Handling: Answer incoming customer inquiries and make outbound follow-up calls in Tamil.Problem Solving: Listen to customer complaints or queries and provide accurate solutions.Information Delivery: Explain products, services, insurance policies, or EMI payment reminders clearly.Data Entry: Update customer details and log call summaries into the company's CRM (Customer Relationship Management) software.Target Achievement: Maintain good call metrics, customer satisfaction scores, and productivity goals
Benefits:
- Commuter assistance
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
