Job Title: Senior Sales Coordinator
Location: Guwahati, Assam
Employment Type: Full-time
Experience: 3–5 years
Job Summary
We are looking for an experienced and highly organized Senior Sales Coordinator to support our sales operations and ensure seamless coordination between the sales team, customers, and internal departments. The ideal candidate should possess excellent communication, coordination, and analytical skills, with the ability to manage sales processes, monitor team performance, and contribute to achieving business objectives.
Key Responsibilities
- Coordinate and support the day-to-day activities of the sales team.
- Monitor sales targets, team performance, and follow up on pending tasks.
- Prepare and maintain sales reports, MIS, dashboards, and performance trackers.
- Coordinate with internal departments to ensure timely order processing and service delivery.
- Maintain accurate customer records, quotations, sales orders, and documentation.
- Track sales pipelines and assist in forecasting and business planning.
- Ensure timely follow-up with customers and support the sales team in closing opportunities.
- Analyze sales data and provide actionable insights to improve productivity and performance.
- Assist in implementing sales strategies and process improvements.
- Train and guide junior sales coordinators on operational processes and best practices.
- Resolve customer queries and coordinate with relevant teams for timely resolution.
- Ensure compliance with company policies and maintain high standards of customer service.
Required Skills
- Strong coordination and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Charts) and MS Office.
- Strong analytical and reporting skills.
- Ability to manage multiple tasks and meet deadlines.
- Problem-solving mindset with attention to detail.
- Leadership and mentoring skills.
Experience
- 4-6 years of experience as a Sales Coordinator, Senior Sales Coordinator, Sales Operations Executive, or in a similar role.
- Experience with CRM software and sales reporting tools will be an added advantage.
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
