JOB OPENING: SALES EXECUTIVE
The opening is for the role of Sales Executive at Umed Bhawan Palace Kotah – a heritage hotel in Kota, Rajasthan, India.
Qualifications & Prerequisites:
- Education: Bachelor’s degree in Hotel Management, Business Administration, Marketing, or a related field.
- Experience:
o Minimum 3 years of experience in hospitality sales, including at least 2 years in a supervisory role.
o Experience handling leisure (tourist & domestic), corporate, and wedding guests.
o Experience working with heritage, boutique, or luxury hotels will be preferred.
- Technical & Professional Skills:
o Knowledge of PMS (Opera / IDS / WINHMS / similar) and Channel Management software (STAAH, Hotel Spider, etc)
o Good working knowledge of MS Excel, MS Word, and PowerPoint.
o Strong understanding of reservations, billing, night audit, and cash handling procedures.
- Language Skills: Fluency in English and Hindi (both written and verbal).
Key Tasks & Responsibilities:
- CRM & Sales Tools Management: Maintain and update all leads, client details, and deal progress in the CRM system. Use sales dashboards to track performance and ensure accurate data management.
- Digital Communication: Handle client communication through email, calls, and online platforms in a professional and timely manner, ensuring a positive customer experience.
- Lead Management & Conversion: Respond to all inquiries within defined TAT, understand client needs, handle objections, and convert leads into confirmed business.
- Sales Funnel Understanding: Have a basic understanding of lead generation and sales funnels. Coordinate with the marketing team to improve lead quality and conversions.
- Relationship Management: Build strong relationships with clients, especially repeat and high-value customers, to ensure long-term business and referrals.
- Sales Performance Tracking: Track daily and weekly sales performance, monitor conversion ratios, and take steps to achieve assigned sales targets.
- Data Analysis & Reporting: Analyze lead sources and maintain MIS reports. Prepare regular sales updates and forecasts for management review.
- Product Promotion & Business Development: Promote wedding, corporate, and social event packages. Identify new business opportunities and generate leads.
- Client Engagement Activities: Conduct site visits and virtual tours for clients to showcase hotel facilities and services effectively.
- Learning & Adaptability: Quickly adapt to new tools and stay updated with market trends to improve sales performance.
Apply
- Interested Applicants fitting the above qualifications and requirements may send in their applications to [email protected], with the following documents:- (1) Resume; (2) Current / latest payslip; (3) Notice Period Details
- Shortlisted candidates will be contacted to schedule interviews
Pay: From ₹15,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
