Job Title: Chit Fund Manager
Location: Bengaluru
Experience: 10+ Years
Industry: Chit Funds / Financial Services
Job Summary
We are looking for an experienced and result-oriented Chit Fund Manager to lead and manage the overall operations, business development, collections, customer relationship management, and regulatory compliance of our chit fund business. The ideal candidate should have extensive experience in chit fund operations, team management, subscriber acquisition, auction management, and ensuring adherence to statutory guidelines.
Key Responsibilities
Business Development & Growth
- Drive business growth by acquiring new subscribers and expanding the customer base.
- Develop and implement sales and marketing strategies to increase chit enrollments.
- Identify new business opportunities and market expansion initiatives.
- Build strong relationships with agents, channel partners, and key customers.
Chit Fund Operations
- Oversee end-to-end chit fund operations, including group formation, subscriber onboarding, and documentation.
- Ensure smooth conduct of chit auctions and prize money disbursements.
- Monitor collections, payments, and subscriber account management.
- Ensure timely closure and settlement of matured chit groups.
Collections & Risk Management
- Monitor collection efficiency and minimize overdue accounts.
- Develop strategies for reducing defaults and improving recovery rates.
- Assess customer creditworthiness and manage financial risks.
- Coordinate with legal and recovery teams for delinquent accounts.
Team Management
- Lead, mentor, and motivate branch and field teams to achieve business targets.
- Monitor employee performance and provide regular training and guidance.
- Set KPIs and conduct periodic performance reviews.
Customer Relationship Management
- Ensure excellent customer service and timely resolution of customer queries.
- Maintain long-term relationships with subscribers and stakeholders.
- Handle escalations and customer grievances effectively.
Compliance & Governance
- Ensure compliance with all applicable Chit Fund Acts, RBI guidelines (where applicable), and company policies.
- Maintain accurate records and documentation for audits and inspections.
- Coordinate with internal and external auditors.
- Ensure adherence to regulatory and statutory requirements.
Desired Candidate Profile
- Graduate/Postgraduate in Commerce, Finance, Business Administration, or related field.
- Minimum 10+ years of experience in Chit Fund Operations, Financial Services, NBFC, or related industry.
- Proven experience in managing chit fund business operations and collections.
- Strong understanding of chit fund regulations, compliance requirements, and auction processes.
- Excellent leadership, team management, and stakeholder management skills.
- Strong analytical, negotiation, and problem-solving abilities.
- Proficiency in MS Office and ERP/CRM systems.
Key Skills
- Chit Fund Operations
- Subscriber Acquisition
- Collections & Recovery
- Auction Management
- Team Handling
- Business Development
- Customer Relationship Management
- Compliance & Regulatory Knowledge
- Financial Analysis
- Risk Management
- Branch Operations
- Stakeholder Management
Compensation
- Best in the industry, based on experience and qualifications.
Preferred: Candidates with prior experience managing multiple branches or large-scale chit fund operations in Karnataka.
Pay: ₹700,000.00 - ₹1,000,000.00 per year
Application Question(s):
- Do you have experience on end-to-end lifecycle of a chit fund group?
- Do you have experience in generating new business in Chit Fund Domain?
- What is your current location?
- What is your current CTC, expected CTC, and notice period?
Experience:
- Chit Fund industry: 7 years (Preferred)
Work Location: In person
