Job Description – Facility Manager
Position: Facility Manager
Department: Facility Management / Operations
Location: Greater Noida
Employment Type: Full-Time
Reporting To: Operations Manager / Senior Management
Job Summary
The Facility Manager will be responsible for the overall management and smooth functioning of the assigned facility. The role includes managing housekeeping, maintenance, coordination, manpower, vendors, safety, client requirements, and day-to-day operations while ensuring high standards of service and compliance.
Key Responsibilities
- Manage day-to-day facility operations and ensure uninterrupted services.
- Supervise housekeeping, maintenance, technical and support staff.
- Plan manpower deployment, duty rosters, attendance and shift schedules.
- Monitor cleaning, hygiene, maintenance and overall facility standards.
- Coordinate with clients, vendors, contractors and service providers.
- Handle client complaints, service requests and ensure timely resolution.
- Conduct regular inspections of the facility and identify operational issues.
- Ensure preventive and corrective maintenance of electrical, plumbing, HVAC, civil and other building systems.
- Monitor consumables, equipment, cleaning materials and other facility requirements.
- Maintain records of attendance, inventory, maintenance, complaints and service reports.
- Ensure compliance with health, safety, fire and statutory requirements.
- Conduct regular toolbox meetings, staff briefings and grooming/training sessions.
- Monitor vendor performance and ensure services are delivered as per agreed SLA.
- Prepare daily, weekly and monthly operational reports for management/client.
- Control operational costs and minimize wastage.
- Coordinate during emergencies, breakdowns and other critical situations.
- Ensure proper discipline, grooming and professional conduct of deployed manpower.
- Support client meetings, audits, inspections and facility related documentation.
Key Performance Indicators (KPIs)
- Client satisfaction and retention
- Service quality and SLA compliance
- Manpower attendance and productivity
- Complaint resolution time
- Housekeeping and maintenance standards
- Preventive maintenance compliance
- Cost control and reduction of operational wastage
- Safety and statutory compliance
- Timely submission of reports
Required Qualifications
- Graduate/Diploma in Facility Management, Operations, Engineering, Hospitality or a related field.
- 3–7 years of relevant experience in facility management, housekeeping, maintenance or operations.
- Experience in managing multiple teams and manpower.
- Good knowledge of facility operations and basic technical services.
- Strong communication and client-handling skills.
- Basic knowledge of MS Office and operational reporting.
- Ability to work in shifts and handle emergency situations when required.
Pay: ₹25,000.00 - ₹50,000.00 per month
Work Location: In person
