Mothimahal Residency is seeking a dynamic and experienced Operations Manager to oversee the daily operations of the hotel. The ideal candidate will ensure smooth functioning across all departments, maintain high service standards, and enhance guest satisfaction while driving profitability.
Key Responsibilities:
- Oversee day-to-day hotel operations including Front Office, Housekeeping, F&B, and Maintenance
- Ensure exceptional guest service and handle guest feedback or complaints professionally
- Monitor staff performance, training, and departmental coordination
- Maintain quality standards, hygiene, and safety compliance
- Control operational costs and improve efficiency
- Coordinate with management for business development and revenue growth strategies
- Ensure proper implementation of hotel policies and procedures
Requirements:
- Minimum 3–5 years of experience in hotel operations management
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Knowledge of hotel management systems and operational procedures
- Ability to work under pressure and handle multiple departments
Preferred Qualifications:
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Experience:
- Hotel: 1 year (Preferred)
Work Location: In person
