Position: Store Supervisor
Responsibilities:
- Delivering an excellent customer service experience on a consistent basis.
- Addressing customer concerns in a diplomatic manner, striving for resolution and providing feedback to the Store Manager for the improvement of the process.
- Execute strategies to achieve and exceed sales targets as defined by management, driving business growth and market expansion.
- Managing retail operations, including cash, store operations, inventory, and shelf life.
- Generating management reports to track performance and contribute to merchandising plans.
- Executing store opening and closing protocols efficiently.
- Leading the store operations in the absence of the Store Manager.
- Managing e-commerce order fulfillment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing.
Candidate Qualifications & Skill Requirements:
- Around 1-5 years in Retail Sales (Experience range is flexible for right candidate).
- Excellent customer handling and communication.
- Must be well organized and diligently structured in their approach to any engagement.
Job Location: Ahmedabad
Reporting Manager: Store Manager
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
