Job Title: Guest Relations Executive/ Receptionists/Floor Incharge
Industry: Real Estate preferred
Experience Required: 1- 4Years
Location: Tathawde and Bavdhan Pune
Job Type: Full-Time
Job Summary:
We are seeking a dynamic and customer-focused Guest Relations Executive to join our team in the real estate industry. The ideal candidate will be responsible for delivering a seamless and positive experience to all visitors, clients, and potential buyers, ensuring high levels of customer satisfaction and brand representation.
Key Responsibilities:
- Welcome and assist visitors, clients, and guests at the property site or corporate office.
- Handle walk-ins and inquiries efficiently, providing accurate information about available properties, amenities, pricing, and processes.
- Coordinate with the sales and marketing teams to ensure timely follow-up and engagement.
- Manage front desk operations, including calls, visitor records, and appointment scheduling.
- Maintain a clean, professional, and customer-friendly reception area.
- Address client queries, complaints, and feedback in a prompt and professional manner.
- Support event coordination during site visits, open houses, and project launches.
- Provide brochures, promotional material, and other relevant documentation to clients.
- Track and report daily footfall and visitor engagement metrics.
Key Requirements:
- Bachelor’s degree in any field (Hospitality or Marketing preferred).
- 2–6years of experience in a client-facing or guest relations role, preferably in real estate, hospitality, or retail.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Well-groomed with a professional demeanor.
- Ability to multitask and handle pressure in a fast-paced environment.
- Knowledge of real estate processes is an added advantage.
Preferred Skills:
- Fluency in English and local language
- Strong organizational and coordination abilities.
- Customer-first attitude with a keen eye for detail.
Interested candidates can email CV's at [email protected] or contact 7028444713.
Job Types: Full-time, Permanent
Pay: Up to ₹27,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
