Here's a professional Job Description (JD) for an International Voice Sales Executive:
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Job Description: International Voice Sales Executive
Job Title: International Voice Sales Executive
Location: Coimbatore
Employment Type: Full-time
Job Summary
We are seeking dynamic and results-driven International Voice Sales Executives to join our team. The ideal candidate will be responsible for handling outbound/inbound calls to international customers, promoting products or services, generating sales, and delivering an excellent customer experience while achieving sales targets.
Key Responsibilities
Make outbound calls to international customers to promote products and services.
Handle inbound sales inquiries and convert leads into customers.
Understand customer requirements and recommend suitable solutions.
Meet or exceed daily, weekly, and monthly sales targets.
Build and maintain strong customer relationships.
Address customer questions and objections professionally.
Accurately update customer interactions in the CRM system.
Follow company sales processes and quality standards.
Stay updated on product knowledge and market trends.
Eligibility Criteria
Graduate or Undergraduate (depending on company requirements).
Excellent verbal communication skills in English.
Neutral or international accent preferred.
Strong persuasion, negotiation, and closing skills.
Ability to work in rotational/night shifts.
Basic computer knowledge and familiarity with CRM tools is an advantage.
Prior experience in international voice sales or BPO is preferred, but freshers with excellent communication skills are welcome.
Required Skills
Fluent spoken English
Sales and negotiation skills
Active listening
Customer service orientation
Problem-solving ability
Time management
Target-driven mindset
Teamwork and adaptability
Preferred Experience
0–3 years in International Voice Process, Sales, Telemarketing, or BPO.
Experience in US, UK, Australia, or Canada sales campaigns is an added advantage.
Salary & Benefits
Competitive salary with attractive incentives.
Performance-based bonuses.
Paid training.
Career growth opportunities.
Night shift allowance (where applicable).
Employee engagement activities.
Paid leave and other company benefits.
Working Hours - 8 hours
Rotational or fixed night shifts based on the assigned international market.
5-day or 6-day work week, depending on business requirements.
If you're hiring for a specific campaign (US, UK, Australia, Canada, Telecom, Insurance, Tech Support, etc.), I can tailor the JD to match that industry and client requirements.
Pay: ₹18,000.00 - ₹32,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person