Mandatory capabilities
- Restaurant operations.
- Guest relations.
- Service training.
- Revenue and covers management.
- APC improvement.
- Complaint handling.
- Staff scheduling/productivity.
- Billing/control awareness.
- Working knowledge of AI for guest-feedback analysis, training, service SOPs, menu/product knowledge and reporting.
- Comfortable analysing POS reports.
Key deliverables — first 90 days
Across Agashiye, Green House, Pol Kholi/Nanu and Baki:
- Service SOPs and checklists.
- Staff product-knowledge programme.
- Daily Covers/APC/Revenue dashboard.
- Guest-feedback closure system.
- Service-quality audits.
- Staff training calendar.
- Local customer-development programme.
Age: Under 40 years at the time of application.
AI & Digital Capability: Working knowledge of AI is mandatory for every position. Candidates must be comfortable using tools such as ChatGPT or equivalent AI applications relevant to their work, as well as basic digital reporting and communication tools. The level expected will vary according to seniority.
Work culture: HMG is looking for people who are hands-on, systems-oriented, disciplined and capable of taking responsibility through to closure.
The common expectation is: Own → Plan → Execute → Follow up → Escalate → Close → Report
Experience: 6–10 years in F&B service, including minimum 3 years managing a restaurant/outlet or substantial F&B operation.
Qualification: Degree/Diploma in Hotel Management or F&B/Hospitality qualification preferred.
CTC: ₹7–9.5 lakh, including performance incentive.
Alternate email id to send CV is : [email protected]
Pay: ₹700,000.00 - ₹950,000.00 per year
Benefits:
- Food provided
- Provident Fund
Work Location: In person
