Career Details
Role: Operations Manager
Location: Cyberpark Kozhikode, Kerala, India
Employment Type: Full-Time
Experience Required: 4–8 Years
We’re actively hiring an Operations Manager for our Calicut office at Cyberpark (Govt). This is a high-engaging role, and applicants should be experienced enough (4-8 years). They are also expected to possess utmost proficiency in optimizing business processes apart from displaying an exceptional ability to lead cross-functional teams.
Core Responsibilities
- Maintain accountability with end-to-end daily operations of the organization
- Plan, develop and execute operational strategies, including workflows
- Monitor KPIs and drive performance improvements
- Ensure vital tasks are appropriately communicated and coordinated with the HR and management teams
- Identify process gaps and implement optimization strategies therein
- Ensure compliance with company policies and industry standards
- Lead and mentor operations and support teams
- Handle escalations and resolve operational challenges efficiently
Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Management, or related field (MBA preferred)
- 4–8 years of experience in operations management (preferably in IT)
- Strong leadership and team handling skills
- Excellent problem-solving and analytical abilities
- Strong communication and coordination skills
- Experience with process improvement and workflow optimization
Preferred Qualifications
Knowledge of operational frameworks and compliance processes
Key Competencies
- Leadership & Decision-Making
- Strategic Thinking
- Process Improvement
- Multitasking & Time Management
- Adaptability in a fast-paced environment
Pay: ₹37,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
