You will be responsible for ensuring campaigns are:
- Planned right
- Executed smoothly
- Delivered on time with high quality
Key Responsibilities
1. End-to-End Campaign Execution
- Own complete execution lifecycle:
- Campaign planning
- Brief understanding
- Task structuring
- Execution via community
- Final delivery
2. Client Servicing
- Act as the primary point of contact for brands
- Manage:
- - Expectations
- - Timelines
- - Updates
- Build strong, long-term brand relationships
3. Cross-Team Coordination
- - Partnerships Team
- - Community team (student execution)
- - Platform team
- - CRM team (user engagement)
4. Execution Management
- - Campaign timelines
- - Deliverables
- - Quality control
- Ensure campaigns are executed at scale with consistency
- Ensure clear communication and smooth ground-level execution
6. Problem Solving & Escalation Handling
- - Delays
- - Execution gaps
- - Client escalations
- Take quick decisions to keep campaigns on track
Key Metrics You’ll Own
- Campaign delivery timelines (on-time %)
- Task completion rates
- Campaign success metrics (as per brief)
- Client satisfaction / repeat business
- Execution efficiency at scale
What We’re Looking For
Must-Have:
- 2-4 years experience in:
- Operations / Campaign execution / Client servicing
- Strong project management skills
- Ability to handle multiple campaigns simultaneously
- Excellent oral and written communication (client-facing + internal)
Good to Have:
Experience in:
- Influencer marketing / community marketing
- Agency or startup environment
Familiarity with:
- Excel / dashboards / tracking tools
What Makes You a Great Fit
- You take ownership like a founder
- You’re calm in chaos and can handle pressure
- You think in systems, not just tasks
- You can balance:
- - Client expectations
- - Ground execution realities
