Job Summary
We are seeking a versatile and proactive Odoo ERP & IT Consultant to join our team. In this dual-role, you will take the lead on implementing and optimizing our Odoo ERP system to streamline our business processes and improve overall efficiency. Additionally, you will serve as the primary point of contact for day-to-day IT support, helping our employees troubleshoot basic software and technology issues.
The ideal candidate bridges the gap between technical IT support and strategic business process optimization, ensuring our team has the tools and systems they need to succeed.
Key Responsibilities
- Odoo ERP Implementation & Process Optimization (70%)
- End-to-End Implementation: Project manage the setup, configuration, and deployment of Odoo ERP across various departments through our implementation partner. (e.g., Sales, Inventory, Accounting, HR).
- Business Process Mapping: Analyze current operational workflows, identify bottlenecks, and map out improved processes utilizing Odoo's capabilities.
- Customization & Configuration: Tailor Odoo modules to meet specific organizational requirements without over-complicating the system.
- Training & Documentation: Create user manuals and conduct training sessions to ensure high adoption rates and smooth transitions for all employees.
- Continuous Improvement: Monitor system performance post-launch, gather user feedback, and continuously refine Odoo processes to maximize efficiency.
- Data Migration: Oversee the accurate and secure migration of data from legacy systems into Odoo.
IT Support & Administration (30%)
- Helpdesk Support: Act as the first point of contact for employees experiencing technical issues with existing software, email clients, and basic hardware.
- Software Management: Manage user access, permissions, and licenses for company software tools (e.g., Google Workspace/Microsoft 365, internal communication tools).
- Onboarding/Offboarding: Setup and configure accounts, workstations, and software environments for new hires, and securely revoke access for departing employees.
- Troubleshooting: Diagnose and resolve basic network, printer, and application issues promptly to minimize downtime.
Qualifications & Requirements
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Odoo Experience: Proven hands-on experience in full-cycle Odoo ERP implementations (experience with recent versions is highly preferred).
- Business Acumen: Strong understanding of core business processes such as supply chain, accounting, CRM, and human resources.
- IT Support Skills: Prior experience providing general IT, helpdesk, or software support to internal teams.
- Problem-Solving: Excellent analytical skills with the ability to translate complex business needs into technical solutions.
- Communication: Exceptional verbal and written communication skills, with the patience and ability to explain technical concepts to non-technical staff.
Preferred/Bonus Skills
Basic understanding of Python, PostgreSQL, or XML (for minor Odoo backend adjustments).
- Experience with ticketing systems for managing IT requests.
Work Location: In person
