- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
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Build a rapport with customers with clear and confident communication.
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Focus on customer satisfaction and first-time-resolution.
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Engage with the technical team to provide faster resolutions to technical issues.
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Work closely with the technical content team to identify gaps in the help module.
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Should be willing to work night shifts.
Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
