Analyst, Payroll Services, Asia

Xylem -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Microsoft Excel
Customer service
English
Local language
Bachelor's degree
Accounting
Payroll
Human Resources
Communication skills
Workday

Full job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Responsibilities

Payroll Processing Support

Execute end‑to‑end payroll processing in coordination with local payroll vendors (if relevant) and systems.

Validate payroll inputs including earnings, deductions, time entries, absences, and one‑time payments.

Reconcile payroll outputs and support retro payments, off‑cycle payrolls, and corrections.

Support final pay processing for terminations, in alignment with country‑specific rules.

Assist with statutory reporting and payroll audits as required.

Keep contact with relevant local authorities as required.

Execute Workday / Payroll system data audit, Identify and resolve interface (as relevant) errors and data inconsistencies

Benefits Administration

Administer country‑specific statutory and company‑sponsored benefits, including enrollments, changes, and terminations.

Coordinate with local benefits vendors and insurers as applicable to resolve eligibility, coverage, and contribution issues as relevant.

Maintain benefits data accuracy in relevant systems or with vendors

Support benefits compliance activities and renewal cycles where applicable.

Keep contact with relevant local authorities as required.

Time Management & Absence (as relevant in line with agreed country scope)

Support time and attendance processing, including validations, corrections, and retro adjustments.

Resolve time‑related inquiries tied to payroll outcomes.

Ensure time configurations and inputs align with local working time regulations, collective agreements and public holidays

Keep contact with relevant local authorities as required.

Leave of Absence (LOA) (as relevant in line with agreed country scope)

Process and administer statutory and company leave programs (e.g., sickness, parental, disability, unpaid leave).

Coordinate LOA impact on pay, benefits, and time tracking.

Ensure accurate LOA documentation and tracking in Workday.

Case Management

Serve as the first point of contact for Tier 1, resolve Tier 2 inquiries payroll, time, benefit questions

Partner with Country HR, People Support, Payroll Vendors, HRIS, and Benefits CoE as needed.

Document actions and decisions clearly and escalate risks appropriately.

Deliver timely and accurate support and execution in the Case tool and in accordance with the SLA framework for the team

Vendor Coordination (as relevant in line with agreed country scope)

Communicate with payroll/time system/benefits vendors to submit data, track processing status, and resolve routine issues.

Support documentation and follow-up for vendor-related service tickets.

Compliance & Documentation

Ensure payroll documentation is complete, accurate, and audit ready.

Follow established procedures to maintain compliance with local, state etc. regulations.

Support digital personnel file standards for payroll related documents

Ensure adherence to statutory requirements including tax filings, social security, and labor laws as required.

Support year-end activities (e.g., tax forms, reconciliations, filings).

Monitor payroll controls, variance analysis, and exception reporting as required.

Payroll Reporting & Analytics

Generate and validate payroll reports (e.g. gross-to-net, variance, headcount, cost reports etc).

Perform trend analysis and identify discrepancies or anomalies.

Support finance and HR with payroll-related data requests.

Assist in month-end and year-end reconciliations with Finance.

System and Data Governance

Ensure data accuracy in payroll, and time systems.

Support system testing (UAT), enhancements, and implementations.

Maintain audit trails.

Continuous Improvement

Partner closely with Country HR, Global People Support, HRIS, and vendors to improve efficiency.

Contribute to SOPs, help articles, and localization updates for payroll, time management and benefits processes.

Support process improvements, automation opportunities, and standardization.

Maintain audit‑ready documentation and support internal/external audits.

Flag compliance risks, process gaps, or recurring issues to regional People Services leadership.

Qualifications

Local qualifications in payroll or equivalent experience in Accounting, Payroll, or related field. Bachelor’s degree in human resources or local payroll qualification related field preferred.

Minimum 3-5 years of payroll experience.

Experience with payroll/time/benefit systems.

Experience with payroll controls

Skills

Working knowledge of country payroll, time, tax, social security, leave, and benefits regulations.

Strong attention to detail and data accuracy.

Solid analytical and problem‑solving skills.

Strong customer service and communication skills.

Ability to handle confidential data with discretion.

Ability to work independently in a process-driven SSC environment

Continuous improvement mindset

Comfortable working with Workday, payroll/time/benefit vendor platforms

Proficient in Excel.

Fluency in English and local language as relevant.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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