Entity:
Finance
Job Family Group:
Finance Group
Job Description:
Overview
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big sophisticated challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team?
Key Accountabilities and challenges
Ensure the accurate and timely delivery of addition, change and de-activation of master data records in accordance with SLAs. Types of records include but not limited to customer master, material master, vendor master and finance master
Ensure data input is consistent with the data standards and meets the required levels of completeness
Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy
Work to resolve daily cases allocated in a timely manner, whilst ensuring that all control processes are followed
Ensure that all supplier research and searches are completed and clearly documented
Complete telephone calls to representatives in a variety of organisations across the globe and at all levels of seniority
Complete follow-up checks via email and in finance systems and ensure that there is an adequate audit trail to demonstrate that proper due diligence has been applied at all stages of the case
Be proactive in resolving any operational issues or delays with the case, collaborating closely with business partners, vendors and internal FBT teams
Participate actively in process improvements on vendors/customer call back processes including innovations through digitalisation and process improvements.
Identify and implement process and solution requirements for the master data management process
Regularly supervise and resolve outstanding master data management issues. Based on agreed trigger points, further advance to higher levels of authority for solution or direction and feedback
Identify and supply to the improvement of defective trends or areas of process performance weakness in the end to end process
Help handle a shared mailbox and tracker
Perform other admin related tasks in the call backs space
Perform other data operations-related activities as required.
Supply towards the data enrichment process for the Data sub-tower on a continuous improvement cycle
Primarily aligned to the US shift, with flexibility to support ANZ and Europe business hours as required.
Qualifications, Competencies & Mindset
Essential Education & Experience
Bachelor’s Degree in Management, Business, Finance, Accounting, or related field
Minimum of 5- 8 years of experience handling a client-service oriented function with experience in DATA/Operations/Procurement / Supply chain or Finance field experience
Sound experience in SAP and MDG is helpful
Previous experience in data structures or data management/administration.
Experience of working cross culturally and in an international environment
Ability to communicate and influence across different levels in the organisation
Engaging and collaborative way of working
Resilient and experienced in working in sophisticated environment
Shared service centre experience.
Mindsets
Lead your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices
Think big - Actively builds own knowledge, capabilities and skills for the future; Values collaboration and collaborates to achieve results
Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers
Effortless customer experiences - Understands customer needs and delivers digital detailed self-service customer experiences
Digital first - Applies creative digital solutions to tackle problems
Key Competencies
Operational Perfection - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change.
Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans
Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information
Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights
Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities
Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the collaborator. Knows when and how to use the chain of command
Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and address problems
Relationship Management - Establishes and manages relationships with peers and internal business partners to achieve results
Business Acumen - Identifies new or alternative approaches to performing business activities more efficiently
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
Don’t hesitate to get in touch with us to request any accommodations
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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Disclaimer
This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.
