Key Responsibilities
- Handle customer calls, WhatsApp messages, and email enquiries.
- Maintain and update customer records in the CRM system.
- Follow up with customers regarding orders, deliveries, and feedback.
- Coordinate with the Sales and Production teams for order updates.
- Resolve customer queries and complaints professionally.
- Maintain daily reports and customer interaction records.
- Build long-term relationships with customers to improve satisfaction.
Required Skills
- Good communication in Hindi and basic English.
- Basic computer knowledge (MS Excel, MS Word, Email).
- Customer handling and follow-up skills.
- Positive attitude and problem-solving ability.
- Time management and attention to detail.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
