JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Project Delivery Services Director - Job Description
Position OverviewThe Project Delivery Services (PDS) Director leads the strategic planning, execution, and delivery of complex construction and project management initiatives. This role oversees project teams, ensures alignment with client objectives, and drives operational excellence across the project portfolio.
Key ResponsibilitiesStrategic Leadership Provides strategic direction for project delivery operations, ensuring projects align with organizational goals and client requirements. Develops and implements best practices, methodologies, and standards across the project portfolio. Leads business development efforts and cultivates client relationships to drive growth.
Project Oversight Oversees multiple large-scale projects simultaneously, ensuring delivery on time, within budget, and to quality standards. Reviews project plans, schedules, budgets, and risk management strategies. Makes critical decisions on resource allocation, scope changes, and issue resolution.
Team Management Leads, mentors, and develops project management professionals including Project Managers, Project Coordinators, and support staff. Builds high-performing teams through recruitment, training, and performance management. Fosters a collaborative culture focused on continuous improvement and client service excellence.
Client Relations Serves as senior point of contact for key clients and stakeholders. Manages client expectations, addresses concerns, and ensures exceptional service delivery. Identifies opportunities for expanding services and strengthening partnerships.
Financial Management Develops and manages departmental budgets and forecasts. Monitors project financials including revenue recognition, cost control, and profitability metrics. Ensures accurate reporting and compliance with financial policies.
Risk and Compliance Identifies, assesses, and mitigates project risks. Ensures compliance with contractual obligations, regulatory requirements, and company policies. Implements quality control measures and safety standards across all projects.
Required QualificationsEducation: Bachelor's degree in Construction Management, Engineering, Architecture, or related field required. Master's degree or MBA preferred.
Experience: 10+ years of progressive experience in project management, with at least 5 years in senior leadership roles overseeing complex construction or real estate projects.
Certifications: PMP (Project Management Professional), CCM (Certified Construction Manager), or equivalent professional certification strongly preferred.
Technical Skills:
Expert knowledge of project management methodologies and tools
Strong understanding of construction processes, building systems, and codes
Proficiency with project management software (MS Project, Procore, or similar)
Financial acumen including budgeting, forecasting, and P&L management
Leadership Competencies:
Proven ability to lead and develop high-performing teams
Strategic thinking and business development capabilities
Excellent communication and stakeholder management skills
Strong negotiation and conflict resolution abilities
Problem-solving mindset with sound decision-making skills
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
