VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.
If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 300 million users with leading banks and financial institutions.
VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.
We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.
We are looking for enthusiastic and self-driven individuals with strong analytical and communication skills to join our Customer Operations team as a Solution Engineer. In this role, you will work on customer pilots/POCs, supporting the implementation of VuNet’s platform and helping demonstrate value through hands-on execution. Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference
- Assist in execution of customer pilots / POCs within defined timelines
- Understand customer environments, basic architecture, and use cases
- Support platform setup, configuration, and data onboarding
- Work on integrating data sources such as infrastructure, applications, and logs
- Create basic dashboards and visualizations to showcase insights
- Analyze data and assist in identifying patterns, issues, and recommendations
- Work closely with Solution Leads and team members during pilot execution
- Provide regular updates on progress and challenges
- Strong expertise in Kubernetes – Production-grade deployment, cluster hardening, resource optimization, troubleshooting
- Kafka – Design, tuning, and monitoring of large-scale Kafka clusters for high-throughput messaging.
- SQL–Strong expertise in writing and optimizing SQL queries for large datasets.
- DevOps mindset – Hands-on with python scripting, Infrastructure as Code (Terraform, Helm), and monitoring/logging tools (Prometheus, Grafana, ELK).
- At least 5+years of experience in IT Infrastructure Management, observability and APM tools implementation.
- Experience in working with large scale IT infra, including applications, databases, network and cloud native architectures.
- Experience in solution design of resilient, scalable, cloud-native architectures across on-prem, private and hybrid clouds.
- Strong hands-on experience in Linux and Scripting
- Good oral and written communication skills
- Understanding of Open Telemetry, Infrastructure Monitoring, Log Aggregation, RUM, and Synthetic Monitoring concepts.
- Familiarity with how observability platforms aid in incident detection, triage, performance tuning, and SLA management.
- Keen interest in troubleshooting and optimizing digital journeys for critical business applications in BFSI.
- Exposure to AI/ML-based alerting or anomaly detection in observability tools.
- CKA certification - Certified Kubernetes Administrator
- ClickHouse: Deployment, scaling, query optimization for observability workloads
- ElasticSearch, Docker, Big Data Tools
- REST APIs, Web Services, JMX, MongoDB
- Exposure to AI/ML-based alerting or anomaly detection
- Familiarity with customer digital journeys in BFSI domain
At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.
We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.
More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.
If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet.
- Health insurance coverage for you, your parents, and dependents.
- Mental wellness and 1:1 counselling support.
- A learning culture that promotes growth, innovation, and ownership.
- Transparent, Inclusive, and high-trust workplace culture.
- New Gen AI and integrated Technology workspace.
- Supportive career development programs to expand your skills and enhance expertise with various training programs.
