Sales & Customer Support Executive
Company: BPG ASSOCIATES LLP
Location: No. 5A, 2nd Main Road, Bharathi Nagar, West Tambaram, Chennai – 600063, Tamil Nadu, India
Job Type: Full-time
Work Mode: Work from Office
About Us
BPG ASSOCIATES LLP is a growing e-commerce company behind CAMSTORE, one of India's leading online destinations for premium automotive electronics and accessories. We specialize in dash cameras, vehicle safety products, and innovative automotive solutions from trusted global brands, delivering quality products and exceptional customer service across India.
Website: https://camstore.in/
Job Summary
We are looking for a dynamic and customer-oriented Sales & Customer Support Executive to join our team. The ideal candidate should have excellent communication skills, confidence in handling customer calls, and the ability to convert customer inquiries into sales. You will be responsible for assisting customers over phone calls, WhatsApp, email, and other online platforms while ensuring an outstanding customer experience.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Make follow-up calls to prospective and existing customers to generate sales.
- Provide product information, pricing, offers, and order assistance.
- Respond promptly to customer queries via phone, WhatsApp, email, and online channels.
- Deliver excellent pre-sales and after-sales customer support.
- Resolve customer complaints professionally and ensure customer satisfaction.
- Coordinate with the warehouse and logistics team regarding order processing and dispatch.
- Maintain customer records and follow-up activities.
- Build long-term customer relationships through exceptional service.
- Achieve monthly sales and customer satisfaction targets.
Requirements
- Bachelor's degree or equivalent qualification.
- 1–3 years of experience in Sales, Telecalling, Customer Support, or Inside Sales (Freshers with excellent communication skills may also apply).
- Excellent communication skills in Tamil and English (Hindi is an added advantage).
- Good computer knowledge and familiarity with Microsoft Office.
- Strong interpersonal, negotiation, and problem-solving skills.
- Positive attitude with a willingness to learn and grow.
Preferred Skills
- Telecalling
- Customer Support
- Sales Conversion
- Lead Follow-up
- WhatsApp Business Communication
- Email Support
- CRM Software
- Microsoft Excel
- Order Management
- Customer Relationship Management
Working Hours
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Weekly Off
Salary & Benefits
- Competitive salary based on experience.
- Attractive performance incentives.
- Career growth opportunities.
- Training and skill development.
- Friendly and supportive work environment.
- Paid leave as per company policy.
If you are passionate about helping customers, enjoy speaking with people, and have the ability to convert inquiries into successful sales, we'd love to hear from you. Join BPG ASSOCIATES LLP and become part of a growing team dedicated to delivering exceptional products and customer experiences.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
