What's The Role?
The ideal candidate will support the Business Growth team across lead management, pipeline tracking, database management, coordination, reporting, and operational execution, enabling the front-end team to focus on client conversations, pitching, relationship management, strategic growth, and conversions.
This role is critical in reducing operational leakages, improving follow-up consistency, maintaining process discipline, and building a scalable business growth ecosystem.
If Selected, You Will Be Responsible For
1. Lead & Pipeline Management
- Maintain and regularly update the master pipeline sheet/CRM
- Track movement of leads and opportunities across the funnel
- Ensure visibility into:
o lead stages,
o ownership,
o follow-ups,
o next steps,
o timelines,
o pending actions
- Ensure no lead leakages or missed follow-ups
- Update meeting notes, statuses, and action trackers regularly
2. CRM, Database & Lead Management
- Build, maintain, and organise lead databases
- Conduct data scrubbing, validation, and database hygiene
- Segment and organise prospect information by industry, category, geography, etc.
- Maintain updated contact repositories for outreach and business development
- Support lead generation and prospect database building
3. Sales Operations & Coordination
- Support the Business Growth team with backend operational coordination
- Manage trackers, sales records, documentation, and proposal workflows
- Coordinate internally with content, design, finance, leadership, and other teams
- Support with:
o proposals,
o quotations,
o costing sheets,
o contracts,
o approvals,
o vendor coordination,
o deliverable follow-ups
- Ensure operational smoothness across the sales lifecycle
4. Goal & Task Tracking & Follow-Up Management
- Track pending actions across leads, proposals, and projects
- Follow up internally on deliverables, timelines, and dependencies
- Maintain accountability and momentum on active opportunities
- Ensure timely movement across all stages of the pipeline
5. Reporting & Sales Visibility
- Maintain sales dashboards, trackers, and reports
- Monitor funnel health and pipeline movement
- Provide visibility into:
o active leads,
o proposal status,
o conversions,
o closures,
o pending actions,
o pipeline value
- Support leadership with accurate reporting and sales visibility
What are we looking for?
- 1–3 years of experience in social listening, lead generation, database management, research, or similar roles.
- Comfort working with spreadsheets, trackers, databases, and structured information.
- Ability to balance attention to detail with curiosity and business thinking.
- Bachelor’s degree in Business, Marketing, Communications, or equivalent practical experience is preferred.
You’ll be part of a collaborative, fast-moving team where ownership matters and deadlines are real. There’s variety, coordination, and plenty of teamwork, no two days look the same.
P.S. We don’t do office politics. We trust people, value accountability, and believe autonomy makes work better.
Job location: Mumbai
Joining: Immediate (Preferred)
In case you'd like to know more about who we are, why we started this company, our culture, what kind of food we like or how we spend our day, do check out www.WillNeverGrowUp.com or visit our page on LinkedIn or log on to www.ourway.rocks. You can also write to [email protected].
About Us: Never Grow Up ® is a Work Culture firm focusing on Employee Engagement, Employer Branding & Communications; that partners with Human Resources & Business Leaders to create an admirable culture & a happy workplace. Our services range from Happiness Surveys to Customized Training Interventions, Internal Communications, CSR Strategy & Digital Content to Office Design. From Engagement Strategy to Execution Calendars and Implementation Support, we have a box full of options that are sure to brighten your day. ★ www.WillNeverGrowUp.com
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
Work Location: Hybrid remote in Mumbai, Maharashtra
