Application Engineer (Mechanical) - CAM Application Support Engineer
We are looking for a CAM Application Engineer with experience in Wire EDM and CNC Milling
Operation and Programming to join our International Technical Support department in our Bangalore
office.
We are looking for an experienced professional with proven knowledge in CNC operation, programming CNC
Machine operation and programming (G-code/or using CAM software), specifically in WireEDM technologies.
While expertise in Milling is not a prerequisite, it is highly valued for the position of Application Support
WireEDM in our Bangalore office.
The role will provide technical support for our CAM software to our local and international customers.
Requirements :
Specific:
● Mechanical/ Production engineer or equivalent (Diploma or Bachelor)
● 5+ years of work experience working with Wire EDM machine tools (operation and programming).
● 3+ years of work experience in using and programming with CAM software like Mastercam,
Solidcam etc.
● Demonstrable work experience in similar areas: SAT assistance, CNC programming, machine tool
operator etc.
● Experience in CNC milling machine operation or programming using any CAM solutions.
● CNC Manual programming knowledge and/or experience will be very valued (G-code writing)
● CAD software knowledge and/or experience working with Solidworks, Autocad etc.
General:
● Computer knowledge at user level (use of various software including document editors and
spreadsheet editors). Knowledge of Office Pack
● Candidate should be open for domestic travel in this role - 50% in India
● Advanced English level
Skills & Attitudes :
● Proactivity and dynamism
● Positivity
● Relationship management skills
● Good communication skills
● Ability to organise, prioritise and time management skills
● Ability to work in a team
● High motivation to achieve objectives
● Customer service oriented mindset and good problem solving attitude
● Willingness to travel
● Respectful and with good presence
● Calm and polite
● Able to follow company procedures and methodologies
Day to day job:
● Attend the local customers and solve the issues and doubts they may have on our CAM software
● Own the customers/accounts and be responsible and accountable for the solutions offered.
● Collaborate with our International Support Team to help them solve international customers' tickets
as per the company needs.
● Collaborate with the India Sales Team in the technical side of sales with demonstrations, training,
preparing benchmarks, visiting customers, solving doubts and more as per their needs.
● Collaborate with the Technical Team to help them create technical materials such as tutorials, help
files, demo videos and more as per their requests.
● Understanding the pressure of customers and the sales team, should proactively support target
wins.
● Any other technical tasks that the company may require
Who we are :
● Metalcam is a 30+ years old company that develops and sells high quality CAD/CAM software
products for different technologies. It has undergone an international expansion in the last years with
over 10,000 licences sold in over 20 countries and having offices in China and India aside from
Spain.
● Our office in Bangalore is a branch office where we do R&D, Sales, Technical Support and Testing.
● Check our website for more information.
What we offer :
● An attractive salary component according to the candidate experience and value including 10%
bonus / variable pay
● A good and flexible leave policy with a total of 23 leaves (CL & SL) per year
● Convenient working hours: from 9AM to 7PM - Monday to Friday
● A great working environment where respect for each other is the base where the professional
relationship is built
● A good opportunity to learn and evolve professionally to attain levels not achievable in other
companies
● Annual hikes based on the evaluation by the superiors and the performance obtained
● A platform to grow professionally following European methodologies and way of work
● The possibility to become part of the sales team as a pre-sales engineer (the technical side of sales)
once knowledge and experience is acquired, enabling the professional growth of the employee.
Pay: ₹45,000.00 - ₹70,000.00 per year
Benefits:
Work Location: In person
