The Operations Specialist will support the Operations Leaders and Account Directors in the day-to-day operational needs. This role is focused on keeping work moving smoothly, ensuring budgets, resource utilization, and project details are tracked accurately, and helping the team stay organized.
The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced agency environment. This person will support recurring operational tasks, coordinate with internal teams, maintain trackers and reports, and help ensure deadlines, budgets, and documentation stay current.
As a Marketing Operations Specialist on the Brand, Marketing & Communications team, you will be responsible for:
- Supporting day-to-day account and team operations across ongoing marketing workstreams
- Tracking project budgets, spend, invoices, forecasts, and recurring operational reports using established tools and templates
- Maintaining status reports, action logs, project trackers, documentation, and supporting files
- Coordinating deadlines, deliverables, approvals, follow-ups, and internal processes across the team
- Reviewing operational data, identifying gaps or discrepancies, and escalating risks, overdue items, and budget issues for resolution
Deloitte’s Brand, Marketing & Communications (BM&C) organization seeks innovative creatives, strategic marketers, and collaborative leaders to drive business growth and digital transformation. Join a team that blends creativity, business acumen, strategic thinking, and Deloitte’s strong brand equity to deliver impactful marketing solutions. Thrive in a diverse, supportive environment where you leverage cultural trends, emerging technologies, and bold ideas to challenge the status quo. Be part of Deloitte’s journey to turn visionary concepts into marketing success.
Shift Timings: 2 PM to 11 PM or 11 AM to 4 PM and 7 PM to 11 PM Qualifications
Required:
- 3-5+ years of experience in business operations, project coordination, budget support, production coordination, or marketing / agency operations roles
- Experience tracking project budgets, spend, invoices, forecasts, and operational reports
- Experience maintaining status reports, action logs, internal trackers, and project documentation
- Experience coordinating deadlines, deliverables, approvals, and follow-ups across multiple workstreams
- Proficiency in Microsoft Excel and Microsoft Office tools
- Bachelor’s or Master’s degree in Business, Marketing, Communications, or Finance
Deloitte’s Brand, Marketing & Communications (BM&C) organization seeks innovative creatives, strategic marketers, and collaborative leaders to drive business growth and digital transformation. Join a team that blends creativity, business acumen, strategic thinking, and Deloitte’s strong brand equity to deliver impactful marketing solutions. Thrive in a diverse, supportive environment where you leverage cultural trends, emerging technologies, and bold ideas to challenge the status quo. Be part of Deloitte’s journey to turn visionary concepts into marketing success.
