Bangalore, Karnataka
Job Summary
Job Summary : Configure, deploy, and maintain FortiGate firewalls\\\\r\\\\nManage centralized firewall administration using FortiManager, Monitor logs, analytics, and security events using FortiAnalyzer, Configure and troubleshoot: IPSec VPN, SSL VPN, NAT policies, Security policies, Routing protocols (BGP, OSPF), Perform firmware upgrades, backups, and patch management, Analyze security incidents and firewall logs, iImplement web filtering, application control, IPS, and antivirus policies, Manage HA (High Availability) firewall setups, Create reports and dashboards using FortiAnalyzer\\r\\n\\r\\n. Job Role : Senior Administrator - Fortinet, Palo Alto Firewall. Job Responsibilities : Configure, deploy, and maintain FortiGate firewalls\\\\r\\\\nManage centralized firewall administration using FortiManager, Monitor logs, analytics, and security events using FortiAnalyzer, Configure and troubleshoot: IPSec VPN, SSL VPN, NAT policies, Security policies, Routing protocols (BGP, OSPF), Perform firmware upgrades, backups, and patch management, Analyze security incidents and firewall logs, iImplement web filtering, application control, IPS, and antivirus policies, Manage HA (High Availability) firewall setups, Create reports and dashboards using FortiAnalyzer\\r\\n\\r\\n.
Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements While Maintaining Compliance With Company Policies In Fortinet And Perimeter Security Operations.
2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Executing Root Cause Analysis And Implementing Solutions To Resolve Technical And Security Issues Effectively.
3. Contribute To Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Team Performance.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Other Support Teams To Ensure Seamless Operations And Maintain A Robust Security Posture.
5. Ensure A Positive Customer Experience By Achieving First Call Resolution, Minimizing Rejected Resolutions And Reopened Cases, And Proactively Mitigating Security Threats.
Skill Requirements
Skill Requirement : Firewall administration and troubleshooting. 1. Advanced Proficiency In Fortinet And Perimeter Security Operations.
2. Strong Analytical And Troubleshooting Skills For Complex Technical Issues.
3. Excellent Communication Skills To Facilitate Training And Support Collaboration.
4. Familiarity With Ticketing Systems And It Service Management Processes.
Other Requirements
Other Requirement : 24 by 7 support. 1. Optional But Valuable Certifications: Fortinet Certified Network Security Administrator (Fcnsa), Fortinet Certified Network Security Professional (Fcnsp)
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