Job Summary:
The AR Team Leader manages a team that follows up on unpaid insurance claims and patient balances. This role helps ensure money owed to the hospital is collected on time. The leader trains the team, tracks progress, solves problems, and works with other departments to improve billing results.
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Lead and support a team of AR (accounts receivable) specialists.
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Assign work and help staff follow up on unpaid claims.
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Review denied or delayed claims and ensure timely resolution.
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Work with insurance companies to get payments processed.
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Monitor daily progress and generate simple reports.
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Train new staff and help current team members improve.
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Make sure billing rules and hospital policies are followed.
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Help fix recurring problems in the billing or follow-up process.
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Take care of complex or escalated account issues.
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Education: High school diploma required; associate or bachelor’s degree preferred.
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Experience: 6+yrs of exp with atleast 1-2yrs exp as a Team Lead
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Skills:
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Good knowledge of medical insurance billing and claim follow-up
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Able to lead a small team and organize work
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Strong communication and problem-solving skills
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Comfortable using billing software and Excel
