We are looking for a smart, organized, and compassionate Executive Assistant / Patient Coordinator to support a renowned surgeon in managing daily clinical, administrative, and patient-related activities.
Key Responsibilities
- Manage the surgeon's daily appointments, OPD schedule, OT schedule, and calendar.
- Coordinate with patients before, during, and after consultations and surgeries.
- Handle patient registrations, appointments, follow-ups, and feedback.
- Explain treatment plans, investigations, admission, and discharge processes to patients.
- Coordinate with nursing staff, operation theatre, diagnostics, and billing departments.
- Assist in maintaining medical records, reports, and confidential documents.
- Screen phone calls, emails, and WhatsApp communications professionally.
- Arrange meetings, conferences, and professional engagements.
- Prepare reports, presentations, and correspondence as required.
- Ensure a smooth patient experience by resolving queries and coordinating timely services.
- Maintain complete confidentiality regarding patient and hospital information.
Eligibility
- Graduate in any discipline (Healthcare or Hospital Administration preferred).
- 2–5 years of experience as an Executive Assistant, Patient Coordinator, Hospital Front Office Executive, or Healthcare Administrator.
- Excellent communication skills in English, Hindi, and Punjabi.
- Strong interpersonal and coordination skills.
- Good knowledge of MS Office (Word, Excel, PowerPoint).
- Ability to multitask and work in a fast-paced healthcare environment.
- Professional appearance and pleasant personality.
Preferred Skills
- Experience in a hospital or clinic.
- Knowledge of medical terminology and hospital workflows.
- Excellent patient handling and counselling skills.
- Strong organizational and time management abilities.
What We Offer
- Professional and growth-oriented work environment.
- Opportunity to work closely with a leading surgeon.
- Learning and career advancement in healthcare management.
- Competitive salary based on experience.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
