Sales funnel development:
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Conduct research to identify new markets and customer needs
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Customer universe mapping and generating exhaustive list of government and private customers for sales funnel.
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Establish, maintain and expand the customer base in existing as well as new sectors
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Accurately enter client’s data in the company’s CRM or other sales management system
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Any activity delegated as part of company’s overall or sales strategy from time to time
Lead generation Calls:
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Plan and conduct sales call to new and existing customers. Strategize sales call for better conversion rate
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Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
Customer relationship management:
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Establish, develop and foster relationships with the government authorities and influential local bodies/individuals within the territory to ensure the company's services are as per market demand
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Identify key decision makers and influencers, develop and leverage relationships
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Actively keep track of government tenders, for generating new opportunities.
Market research & feedback:
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Collect customer feedback and analyze the trends for improvements
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Stay updated with competitors’ products and activities
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Undertake key research to understand the business and project drivers of sectors, customers and potential opportunities
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Maintain MIS system and regularly update management and business manager
Sales promotion, lead generation & lead realization:
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Present information about the company's services to secure sales commitment
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Promote the company's services through social media connect
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Protect and manage the financial resources of the company allocated for sales activities
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Follow up with customers for payment & collect it within time
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Ensure appropriate support is given to sales team as planned
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Report management about any violation of company policy by sales team
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Plan meetings and keep minutes of meeting
