Job description
Role & responsibilities
1. Store Operations Management
- Oversee day-to-day operations of the jewelry store.
- Ensure store cleanliness, display, and security standards are maintained.
- Manage stock levels and ensure timely replenishment.
2. Sales & Customer Service
- Drive sales to achieve monthly Achievements.
- Ensure excellent customer service and resolve escalated complaints.
- Build long-term relationships with high-value customers.
3. Team Management
- Supervise, train, and motivate sales staff.
- Allocate responsibilities and monitor staff performance.
- Conduct regular team meetings and provide feedback.
4. Inventory & Stock Control
- Monitor gold, diamond, and other jewelry inventory.
- Ensure accurate stock handling, billing, and record-keeping.
- Prevent stock loss through strict security and audit measures.
5. Compliance & Security
- Ensure compliance with company policies and statutory requirements.
- Oversee store security measures, including safe handling of jewelry and cash.
- Coordinate with accounts for accurate reporting and daily closing balances.
6. Reporting & Coordination
- Submit daily/weekly/monthly sales and performance reports to management.
- Coordinate with head office for promotions, offers, and marketing activities.
- Implement new policies and procedures as per management instructions.
7. Customer Engagement & Marketing
- Plan and execute in-store promotions and festive events.
- Ensure visual merchandising standards attract customers.
- Collect customer feedback for service improvement.
Note:
- Immediate Joiner first Preference.
Email: [email protected], Contact: +7305946406
Experience: - above 5 years
Education: - Any Graduate
Salary: Best in the industry + attractive incentives.
Language: English, Tamil
Benefits:
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Provident Fund
Education:
Experience:
- Retail management: 3 years (Required)
- Customer relationship management: 5 years (Required)
- Jewelry sales: 3 years (Required)
Language:
- English (Required)
- Telugu (Required)
Location:
- Nungambakkam, Chennai, Tamil Nadu (Required)
Work Location: In person
