Tech Lead - Enterprise Application N
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
- Provide L2/L3 support for enterprise infrastructure environments, ensuring high availability and reliability
- Administer and support VMware Horizon 8.x Virtual Desktop Infrastructure (VDI), including troubleshooting, maintenance, and performance optimization
- Manage and maintain VMware ESXi hosts, including configuration, upgrades, patching, and lifecycle management
- Perform vulnerability assessment and remediation on infrastructure servers in line with security and compliance standards
- Conduct Windows and Linux server patching, including planning, execution, validation, and issue resolution
- Develop and maintain automation scripts using PowerShell to streamline infrastructure operations and reduce manual effort
- Support incident, problem, and change management activities following ITIL best practices
- Monitor infrastructure health, capacity, and performance, proactively identifying potential issues
- Assist with backup and recovery operations, including testing and restoration when required
- Work with Azure Pipelines and GitHub to support infrastructure automation and CI/CD processes
- Provide operational support and basic administration for AWS services such as EC2, IAM, and networking components
- Collaborate with network, security, and application teams to resolve complex infrastructure issues
- Maintain accurate documentation, SOPs, and runbooks
- Participate in planned maintenance activities, upgrades, and outage response
- Ensure adherence to security controls, organizational policies, and compliance requirements
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
Oracle Business Intelligence Foundation Certified Implementation Specialist - OracleOracle, Oracle Database: SQL Certified Expert - OracleOracle, Oracle Database 12c Certified Implementation Specialist - OracleOracle
Required Skills
Agile Methodology, Collaboration Tools, Virtual Desktop Infrastructure (VDI), Vmware Cloud, VMware VDI
Language
English (Required), English (Required)
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Enterprise Application N
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
