Position : Client Coordination
Location: Remote / WFH
Department: Operations / Client Services
Employment Type: Full-Time
Industry - Recruitment Consultancy
Job Summary
We are seeking a proactive and detail-oriented Client Coordinator to manage client communications, coordinate project activities, and ensure smooth delivery of services. The ideal candidate will act as the primary point of contact for clients, maintain strong relationships, and collaborate with internal teams to meet client expectations.
Key Responsibilities
* Serve as the primary liaison between clients and internal departments.
* Coordinate client onboarding and account management activities.
* Schedule meetings, prepare agendas, and maintain meeting records.
* Track project timelines, deliverables, and client requirements.
* Respond to client inquiries and resolve issues in a timely manner.
* Maintain accurate client records, contracts, and documentation.
* Prepare reports, presentations, and status updates for clients.
* Follow up on pending actions and ensure commitments are fulfilled.
* Support business development and customer retention initiatives.
* Ensure high levels of client satisfaction and service quality.
Required Qualifications
* Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
* 1–2 years of experience in client servicing, customer support, coordination, or account
management.
* Excellent verbal and written communication skills.
* Strong organizational and multitasking abilities.
* Proficiency in MS Office Suite (Excel, Word, PowerPoint).
* Ability to manage multiple priorities and work under deadlines.
Preferred Skills
* Experience with CRM tools such as Salesforce, HubSpot, or Zoho CRM.
* Strong problem-solving and relationship management skills.
* Attention to detail and a customer-focused approach.
* Ability to work independently and as part of a team.
Key Competencies
Client Relationship Management, Coordination & Follow-up, Communication Skills, Time
Management, Problem Solving, Documentation & Reporting, Stakeholder Management.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: Remote
