Job Title - Spare Part Operational Order Management (Spare Parts Coordinator)
The Global Spare Parts Department is part of the Business Unit Supply. The Global Spare Parts team is end-to-end responsible for the spare parts activities for Vanderlande’s Customer Centers (CC’s) and their customers. Global Spare Parts department is creating a Center of Competence in our Global Capability Center at Pune, India. Global Spare Parts is organized in three departments.
Spare Parts Marketing manages the spare parts product portfolio to improve the parts value proposition to the Vanderlande CC’s and Customers. The activities include Product Life Cycle management with a strong focus on digitalization and B2B e-commerce. The team manages the global pricing, product content and builds a strong relation with in- and external stakeholders.
You will be the first point of contact for the customers’ spare parts related questions and requests. You will own the ordering process and will keep the customer up to date with the delivery information.
Where necessary, you will also check the technical documentation (Bill of Material) in order to find out what parts are needed for the customer.
Tasks And Responsibilities
