About Seller Rocket
Seller Rocket is a bootstrapped marketplace growth agency managing 200+ brand accounts across Amazon, Flipkart, Myntra, Meesho, Ajio,Etsy, and Amazon Global Selling. With a 60+ person team spread across three offices, we offer end-to-end Marketplace Management, SEO, Social Media Marketing, and Software Development services. We are in a high-growth phase with active hiring across all functions and a strong focus on building a structured, accountable, and performance-driven workplace.
Role Overview
We are looking for an experienced HR Manager to own the complete HR function at Seller Rocket. This is a hands-on leadership role that requires equal competence in people operations, talent acquisition, compliance, and culture-building. The ideal candidate has prior experience in a fast-paced agency, BPO, or tech-services environment and can independently manage a team of 60+ employees while scaling processes to support aggressive headcount growth.
Key Responsibilities
Talent Acquisition & Onboarding
- Manage end-to-end recruitment for all functions including Sales, Operations, Marketing, Tech, and Accounts.
- Design and maintain job descriptions, sourcing strategies, and interview frameworks for each role.
- Own the onboarding process including offer letters, documentation, system access, and policy briefing.
- Coordinate walk-in drives, campus hiring, and referral programs as required.
Employee Lifecycle Management
- Maintain complete employee records including contracts, appraisal history, leave data, and exit documentation.
- Manage confirmation processes, probation reviews, and performance improvement plans.
- Handle employee exits including resignation processing, full and final settlement, and MOU/bond recovery where applicable.
- Administer attendance tracking, leave management, and payroll inputs in coordination with the finance team.
HR Policy & Compliance
- Build, update, and enforce HR policies covering attendance, leave, mobile usage, dress code, and disciplinary procedures.
- Ensure statutory compliance including PF, ESI, PT, gratuity, and labour law requirements across all locations.
- Draft and issue HR communications including offer letters, appointment letters, warning letters, and experience certificates.
- Maintain compliance documentation audit-ready at all times.
Performance Management
- Drive the performance appraisal cycle including goal-setting, mid-year reviews, and annual evaluations.
- Build and maintain appraisal scorecards and KPI frameworks for each function.
- Work with department heads to identify high performers, underperformers, and training needs.
- Support increment, promotion, and variable pay decisions with structured data.
Culture, Engagement & Discipline
- Lead employee engagement initiatives, team events, and recognition programs.
- Act as the first point of contact for employee grievances and escalate appropriately.
- Enforce workplace discipline with consistency and documentation.
- Promote a culture of accountability, ownership, and professional growth.
HR Operations & Reporting
- Maintain and update HR MIS including headcount reports, attrition trackers, and hiring pipeline dashboards.
- Provide monthly HR reports to leadership covering recruitment status, attrition, attendance, and compliance.
- Continuously improve HR processes to reduce manual work and improve response time.
Qualifications & Requirements
Education
- MBA in HR, MSW, or equivalent post-graduate qualification in Human Resources.
Experience
- 5 to 8 years of hands-on HR experience, with at least 2 years in a managerial capacity.
- Prior experience in an agency, BPO, e-commerce, or tech-services company strongly preferred.
- Demonstrated experience managing headcount of 50 or more employees.
- Exposure to multi-location HR management is an advantage.
Skills & Competencies
- Strong command over end-to-end recruitment for diverse roles.
- Working knowledge of statutory compliance: PF, ESI, PT, Shops & Establishments Act.
- Proficiency in MS Excel, Google Sheets, and HRMS/ATS tools.
- Excellent written communication for policy drafting, letters, and HR reports.
- High degree of discretion, integrity, and confidentiality.
- Ability to manage multiple priorities simultaneously without dropping accountability.
- Comfortable operating in a fast-paced, high-growth environment with evolving structures.
What We Offer
- Direct reporting to the Founder & CEO with full autonomy to build and improve HR systems.
- Opportunity to shape the HR function from the ground up in a rapidly scaling organisation.
- Competitive compensation based on experience and market standards.
- Collaborative and outcome-focused work environment.
- Exposure to a multi-location, multi-vertical business with 200+ client accounts.
Pay: ₹15,500.29 - ₹25,414.20 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
Work Location: In person
