Inside Sales Executive – IT / ELV Solutions
Location: Kozhikode, Kerala
Department: Sales
Employment Type: Full-Time
Experience: 1–3 Years preferred
Job Summary
We are looking for an enthusiastic and result-oriented Inside Sales Executive to support our sales activities in Kozhikode and the North Kerala market. The candidate will be responsible for generating leads, engaging with prospective customers, following up on enquiries, coordinating with field sales and technical teams, and supporting the sales team in achieving business targets.
Experience in Inside Sales, Tele Sales, IT Sales, ELV Sales, Networking, or Security Solutions will be an added advantage.
Key Responsibilities
- Generate new leads through calls, online sources, references, and other channels.
- Make outbound calls to prospective customers, clients, and business partners.
- Understand customer requirements and provide relevant product/service information.
- Follow up regularly on leads, enquiries, quotations, and sales opportunities.
- Prepare and share quotations in coordination with the sales and technical teams.
- Coordinate with the field sales team for customer visits, requirements, and follow-ups.
- Maintain and regularly update customer, prospect, and lead databases.
- Track sales enquiries and ensure timely follow-up until closure.
- Assist the sales team in converting leads into successful orders.
- Coordinate with technical teams to understand and communicate solution requirements.
- Maintain proper records of calls, leads, quotations, follow-ups, and order status.
- Prepare regular reports on lead generation, follow-up activities, and sales progress.
- Develop and maintain positive relationships with customers and business partners.
- Support the sales team in achieving monthly and quarterly sales targets.
Preferred Candidate Profile
- 1–3 years of experience in Inside Sales / Tele Sales / IT Sales / ELV Sales is preferred.
- Freshers with strong communication and sales skills may also be considered.
- Good verbal and written communication skills.
- Strong follow-up and customer-handling skills.
- Basic understanding of IT, networking, ELV, CCTV, access control, or security solutions will be an advantage.
- Ability to coordinate effectively with field sales and technical teams.
- Good negotiation and convincing skills.
- Target-oriented and self-motivated approach.
- Basic knowledge of MS Office/Excel and CRM or sales management tools.
- Candidates based in or around Kozhikode are preferred.
Key Skills
Inside Sales | Tele Sales | Lead Generation | Customer Follow-up | IT Sales | ELV Sales | Networking | CCTV | Security Solutions | Sales Coordination | Quotation Follow-up | Customer Relationship Management
What We Offer
- Opportunity to work in the growing IT, networking, cybersecurity and ELV solutions industry.
- Professional growth and learning opportunities.
- Supportive and collaborative work environment.
- Attractive salary and performance-based incentives, as applicable.
Interested candidates can apply with their updated resume.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
